We try to get all orders placed before 2.00 p.m. out the same day however we are closed on a Sun/Mon so no dispatches on these days.
Please note we are closed also for a staff event on Friday 26th August 2016 -Saturday 29th August 2016 so no goods will be sent during that period.
Free Shipping on all orders over £24.99. Over 1Kg sent by 24 hr courier and by1st Class recorded up to 1Kg.
All orders below £24.99 will be shipped by Std 1st Class Post.
For Highlands, Islands, Northern Ireland, Guernsey & Jersey covered by the following post codes:-
HS1-9, IV1-3, 10-28,30-32,36,40-49,51-56, KA27-28, KW1-3,5-17, PA20-49,60-78, PH17-26,30-44,49-50,ZE1-3, BT1-99, IM1-99, TR21-25
there is a surcharge of £4.99 (which will be added automatically at checkout)
We only offer a 2-3 day courier service for these post codes
Please note many of our items are shipped free which will be stated clearly with the price. At the moment we do not ship outside the UK.
We endeavour to dispatch all ordered goods as soon as possible after payment has cleared.
However, sometimes due to extreme Weather conditions the postal service and the delivery companies we use do not collect the goods, or the delivery is severly delayed.
In some parts of the country, due to ice and Snow making many roads in the UK impassable and dangerous, our delivery may unfortunately be delayed, this is beyond our control.
Meantime all goods are packed and waiting for collection, or for the postal service to resume.
Please accept our apologies for this unavoidable situation, and thank you for your patience.
If you would like an update on your particular outstanding order, please call us on 01525 712197, and ask for Mark, Barbara or Paul, who will be able to update you on the current situation.