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Coronovirus Covid-19 Update- temporary suspension of online orders and retail shop- 25th March 2020

Posted by Carole Linsdell on 25th Mar 2020

Updated Coronavirus customer notice 25th March 2020

To all our customers, old and new

Following on from the Prime Ministers direction on the 23rd March 2020 our retail bricks and mortar shop has closed until we can safely reopen. This is to ensure the safety of our team, and you our most valued customers.

We have from this afternoon (Wednesday 25th March) made a decision that we are also temporarily suspending the option to purchase online from us, as we feel that the risk to our staff and the hard-working delivery workers is too great.

Be assured, if you have any outstanding mail-orders, we have today (25th March 2020) packed and dispatched all remaining orders, and you should receive them shortly, but be aware that inevitably there is likely to be a delay in delivery whilst couriers and the post office deal with the increase in delivery for essential goods, so please bear with us in this difficult time. As soon as we are directed to safely do so we will be back in action to offer our very best in service. Meantime you can still browse and add items to a wish list for purchase when we reopen.

Regarding Service repair and MOT testing, we have been contacting all clients that have Mots or work booked into our workshop, by telephone or email where possible.

Government guidelines are that Garages can remain open, but as our retail area is not completely separated from the Workshop the logistics of keeping that section open are difficult. 

Today the Government have announced that any Motorcycle, car or Van which are due their Mot from 30th March will have their Mot extended automatically for Six months, and this will continue until confirmed otherwise. So as long as your vehicle is kept in a roadworthy condition (and it is your responsibility to ensure it is) you will be able to continue to ride or drive.

With that in mind we have therefore made the difficult decision that future workshop and Mot bookings are now suspended from 13.00 hrs on Friday the 27th March , and any remaining booked in work from that date and time will be rescheduled on our return. .

Until then, please assist us by not entering the shop unless you have MOT or workshop work that is confirmed as booked in, as our retail section is closed to the public.

During all this the safety of our team and you, our valued clientele is paramount to us, so we thank you for your understanding in this most difficult of times.

In cases of emergency needs for any vital key workers please email us at flitwick@flitwickmotorcycles.co.uk, or message us here on our website or Facebook, and we will endeavour to assist if we can .

We will be updating our website and social media pages on a regular basis. Meantime keep safe and we will see you all when we have this thing beaten.all when we have this thing beaten.